Shipping and Delivery Policy
Effective date: [EFFECTIVE DATE]
We supply only to serviceable addresses within India, including eligible States and Union Territories. PIN-code and product serviceability are confirmed before payment. In-stock orders are normally dispatched within 2–4 business days after payment verification and order acceptance. Estimated transit is 3–10 business days after dispatch. Business days exclude Sundays and public holidays. Product-specific or PIN-code-specific estimates shown before purchase take precedence over these general estimates.
Shipping charges are displayed before payment. Oversized canvas, rolls, easels or special-handling items may require a separate disclosed quote. If a final freight quote is needed, we will obtain your approval before collecting the additional charge or dispatching the order. No universal free-shipping promise applies unless stated for your order.
We will provide tracking details when available. Notify us of an incorrect address promptly. If a parcel is lost, damaged or marked delivered but not received, contact us; we will investigate with the courier and provide the remedy due. We do not transfer all responsibility to the courier simply because an order has been dispatched.
We will inform you of material delays and available options. Statutory remedies for late delivery are preserved, subject to any applicable force-majeure exception. We supply and deliver only within India. We do not accept export orders or offer international shipping, overseas delivery, or overseas return collection.